Sample letter to RERA Authority intimating about the customer’s unit cancellation and the amount which is supposed to be returned. Use this sample letter and modify it as per your requirement. If you have any queries, comment below in the comment section.

Sample Letter to RERA for Customer’s Unit Cancellation

Dated: 01/03/2021



Uttar Pradesh Real Estate Regulatory Authority

Naveen Bhavan, Rajya Niyojan Sansthan

Kala Kankar House, Old Hyderabad

Lucknow – 226007, Uttar Pradesh.

Subject – Regarding the cancellation or residential unit of Rachna Gupta (XXXXXXXXXXXXX)

Respected Sir/Madam,

Kindly take the reference of the case of Mrs. XXXXXXXX. She booked a residential unit # XXX at our project XXXXXXXXXXXX. Even after multiple reminders via phone calls and letters, the customer defaulted the payments. Moreover, the customer filed a case (XXXXXXXXXXXXXXX) with Hon’ble UP-RERA. Now, Hon’ble UP-RERA has issued an order in the case which states to cancel the aforementioned unit and return the money to the customer as per the agreement signed and as also mentioned in the Hon’ble UP-RERA order. 

We acknowledge and accept the order. In this context, we are enclosing a cheque for the amount of Rs. XXXXXX/- to you. The customer can approach you anytime and can collect the same. We have no objection to that. The customer is hesitant to accept the Hon’ble UP-RERA order and states to approach higher authorities in this regard.

The Details of the unit cost and cancellation charges are mentioned below for your kind reference:

Unit Cost – Rs. XXXXXXXX/-
Cancellation Charges – Rs. XXXXXXXX/-
Customer Contribution – Rs. XXXXXXXX/-

Cheque Amount After Cancellation – Rs. XXXXXX/- (Cheque # XXXXX, HDFC Bank is Enclosed)

Further, regarding the money we got from XXXX BANK towards the home loan of the customer for the aforementioned unit, we are already in correspondence with XXXX BANK and will return their money soon as per the terms and conditions. 

For Firm Name Development Company Limited

Managing Director

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